Customer Service, or Good Will Hunting

Peggy MunroLet's Talk About Money361 Comments

Ask any moderately successful businessperson the secret of their success and the answer will inevitably include the quality of their customer service. Whether in a restaurant or store, with a doctor, lawyer or accountant, or even at the local gas station, a patron will only consider returning if prior experiences are pleasant. The good will that is created is a … Read More